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Workforce 
Workforce Demonstration
The purpose of this project is to demonstrate and evaluate the impact of two interventions on recruitment and retention of direct service workers in Medicaid- and state-funded community programs. This project has two objectives: (1) to increase health coverage among direct service community workers and their families through enrollment in the Maine Dirigo Health Program, and (2) to enhance the recruitment and retention of these workers through the implementation of an Employer of Choice Model with their employers. CMS has provided funding for this 3-year project under the 2003 Real Choices Systems Change grant solicitation.
Partners
- Consumers for Affordable Health Care (CAHC)
- Dirigo Health Agency
- Elder Independence of Maine
- Home Care Alliance of Maine, Inc.
- Maine Center for Economic Policy
- Maine Department of Human Services' Office of Elder Services
- Maine Department of Labor
- Maine Direct Care Worker Coalition
- Maine State Nurses Association
- Maine Personal Assistance Services Association (Maine PASA)
- Paraprofessional Healthcare Institute
- PCA Provider Network
- State of Maine's Governor's Office of Healthcare Policy & Finance
- USM Lifeline Center for Health and Wellness Promotion
- USM Muskie School of Public Service
- USM Pathways to Higher Education
Reports & Products
Direct Care Workforce Study
- Evaluation and Demonstration Study to Improve the Direct Service Workforce
Agency Recruitment Flyer
- Notice of
Grant Opportunity for Study Participants: Employer of Choice Intervention
flyer (for agencies only)
- On-Site
Consent Form
- Direct
Care Worker Telephone Survey
- Supervisor/Manager
Telephone Survey
- Direct
Care Worker On-Site Survey
- Supervisor/Manager
On-Site Survey
- Employer
of Choice News Releases (long and short versions)
- Site Interviews: Lessons Learned
- Outreach to Home Care Agencies 2006
- Baseline Report #1 (worker survey, 11/16/06)
- Baseline Report #2 (employer survey, 11/27/06)
- Direct Care Survey (updated for Year 4)
Employer of Choice (Phase #1) Materials
- Agency Recruitment Flyer (9/04)
- Agency Recruitment Letter (9/04)
- Employer of Choice Flyer (4/05)
- Employer
of Choice Fact Sheet
- Final Letter of Invitation (4/05)
- Site Visit Questionnaire for Employers
- Site Visit Questionnaire for Workers
- Employer
of Choice Agency Contract Summary
- Employer of Choice Agency Accomplishments
- Creating and Utilizing an Employee Advisory Committee: A
Toolkit to Help Implement an Employer of Choice Program in Home Health
Care Agencies
"The purpose of this toolkit is to share knowledge, resources, tools and ideas, and to serve as a guide for home health care agencies who are interested in forming and implementing an Employer Advisory Committee (EAC) which follows the Employer of Choice (EoC) Framework. ... The purpose of an EAC is to support the agency’s recruitment and retention efforts by identifying, designing and implementing worker-centered activities that lead to long-term improvements in the quality of the work environment and the quality of care. ... This toolkit is intended to be used by agency owners, HR managers, supervisors of home health care agencies, and consultants who desire to enhance their knowledge of recruitment and retention efforts for home health care workers." - excerpt from the Introduction
Employer of Choice for Health and Wellness (Phase
#2) Materials
- EoC for Health and Wellness Flyer for Employees
- EoC for Health and Wellness Program Information
- EoC
for Health and Wellness Program Summary
- EoC for Health and Wellness Agency Contract Summary
Maine PASA and Maine PASA Connections
- 2004 Maine PASA Annual Event Flyer
- 2006 Maine PASA Annual Event Brochure
- 2007 Maine PASA Annual Event Brochure
- Maine PASA Connections Brochure
- Maine PASA Connections
Poster
"Maine Retains" Incentive Program
- Inventory
of States with Incentive Payment Programs
- CMS
Direct Service Worker Demonstration Grant: Developing an Initiative
for Maine’s Home Care Providers to Hire and Retain Quality Direct
Care Workers
- Maine Retains Pilot Program Materials: Invitation Letter from Maine's
Office of Elder Services ,
Letter of Application Template ,
Program Summary and Application Instructions ,
and Workplan Worksheet
- Maine Retains Awardees Summary
Workforce Demonstration Grant Supplemental Quarterly Reports
- Supplemental Quarterly Report A
- Supplemental Quarterly Report B
- Supplemental Quarterly Report C
- Supplemental Quarterly Report D
- Supplemental Quarterly Report E
- Supplemental Quarterly Report F
- Supplemental Quarterly Report G
- Supplemental Quarterly Report H
Workforce Demonstration Grant Final Report
- Providing
Health Coverage and Other Services to Recruit and Retain Direct
Service Community Workers in Maine: The Dirigo Difference Final
Report (December 2007)
Please note: This document is 391 pages.
If you would prefer receiving the reports or products in an alternative
format (for example, Braille), please contact Elise Scala.
Useful Links and Resources
Governor's
Office of Health Policy and Finance's Dirigo Health page
http://www.maine.gov/governor/baldacci/healthpolicy/launching_dirigo_health/index.html
Maine Personal Assistance Services Association (Maine PASA)
http://www.mainepasa.org
Project Contact
Elise Scala, Project Director
Muskie School of Public Service
V oice: 207-228-8423 or 800-800-4876, ext. 8423
TTY: 207-780-5646 or 866-783-6461
Fax: 207-780-4953
Email: scala@usm.maine.edu
Trish Riley , Principal Investigator
State of Maine's Governor's Office of Healthcare Policy & Finance
Voice: 207-624-7442
Fax: 207-624-7608
Email: trish.riley@maine.gov
